Recent exceptions
List five customer, pricing, schedule, or employee exceptions from the last 30 days.
- Who made the call?
- What information was missing?
- Could someone else have decided with a rule?
This public sample shows the kind of interpretation, evidence checks, false-fix warnings, and decision rules a SweetSpot Field Guide gives an owner after a self-assessment.
Representative sample only. It is not a real client report, and it does not expose confidential assessment data. Paid Field Guides are reviewed before delivery and tied to the lane the owner completed.
A Field Guide sits between the free self-assessment and a custom Inspection. It gives standard guidance for common patterns, then helps the owner decide whether the issue is safe to handle internally or important enough to inspect with outside help.
The sample below uses a blended owner-led business scenario. The structure is representative across lanes, while the actual paid guide changes the evidence, examples, and warnings to match the lane.
This sample assumes the owner is still required for too many approvals, customer exceptions, pricing calls, schedule moves, and internal handoffs. The visible symptom may look like a sales, staffing, or software problem, but the guide first asks where decisions actually slow down.
The key move is to inspect the work before buying the fix. If the owner is the only person who can interpret exceptions, software alone will mostly make the bottleneck easier to see.
List five customer, pricing, schedule, or employee exceptions from the last 30 days.
Pick three jobs or projects where work moved from one person to another and something got lost.
Track one ordinary week of owner interruptions and sort them by type.
The Field Guide is deliberately practical about what not to do yet. It should protect the owner from plausible moves that are expensive, distracting, or too early.
A manager cannot own decisions if authority, information, and escalation rules are still unclear.
Tools can improve visibility, but they will not decide pricing exceptions, customer tradeoffs, or people issues.
More demand can worsen the constraint if delivery, scheduling, margin, or owner approvals are already strained.
Start with the decision category that creates the most repeat interruptions or rework.
Good employees can look weak when the business has not defined what they are allowed to decide.
The right first move should show up in fewer interruptions, less rework, better margin, faster cycle time, or cleaner follow-through.
The guide is usually enough when the issue is familiar, narrow, and reversible. It is not enough when the next move affects hiring, pricing, cash, customer promises, sale timing, family transition, acquisition risk, or a major software decision.
That is the honest bridge: use the guide when you need sharper thinking. Use the Inspection when the wrong answer could be expensive.
Each lane has its own free self-assessment, paid Field Guide, and Inspection path. The sample above shows the format; the lane pages carry the actual next step.
No. This is a representative public sample. It shows the format, depth, and decision logic without exposing client-specific assessment results or confidential business details.
No. The structure is similar, but each lane has different evidence checks, false fixes, examples, and next-step guidance.
The paid Field Guide is the first low-cost step after a free self-assessment. It helps an owner inspect the likely signal before spending money on a larger fix.
Choose an Inspection when the next decision is expensive, tangled, time-sensitive, or likely to affect people, customers, cash, pricing, or a major operating change.